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Support ticket

Open a ticket with our costumer support by Email

Please contact us via email to: support@verisecint.com and provide us with the following information as soon as possible, so that we can assist you:

Company name or customer reference number
Contact information: Telephone and email
Product and/or Service, as well as version number, if applicable
A thorough description of the issue, including any environmental factors
Operating system/Network environment
Server serial/license number

Once we receive your email, one of our Support representatives will contact you to open a Support Ticket number, provide you with a Support ticket reference and advise you on any next steps.

International support

Support hours & telephone numbers

24x7x365 Premium Support

If you have a 24x7x365 Premium Support Contract and would like to open a Support ticket out of the Standard Support hours, please refer to the 7×24

Support Telephone numbers provided directly to you by a VERISEC representative.